Returns & Exchanges
At HyperShop, we offer a hassle-free 30-day return policy on all electronics to ensure you are completely satisfied with your high-tech purchases. If your device isn't the perfect fit, we provide easy returns and exchanges for items in their original packaging.
Return Process
- 1.Initiate Your Request
Log into your HyperShop account, navigate to your order history, and select 'Request Return' to generate a unique Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the device in its original box, ensuring all accessories, manuals, and protective inserts are included to qualify for a full refund.
- 3.Ship the Item
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the condition and serial number of the returned unit, your refund will be processed to your original payment method within 3-5 business days.